Workplace Manager

The Rockstar Workplace Manager is responsible for providing key management of the studios day-to-day operation and facilities services.

About the role

Rockstar is seeking a passionate Workplace Manager to join our team. The ideal candidate will help to ensure the workplace, building, facilities, and services work harmoniously together to support the business.

Responsibilities

• Work with Health & Safety vendors to ensure all fire/life safety inspections and local compliance requirements are current.
• Work with outsourced provider on development of local response procedures.
• Oversee and manage the day-to-day Workplace Service operations of the office, including janitorial services and maintaining FF&E.
• Coordinate services and trades such as repairs and maintenance, plant vendor, furniture delivery, etc.
• Sourcing equipment, furniture, and supplies.
• Supplier management – quality of services, contract management, POs and payments.
• Maintain relationship with Landlord/Property Management teams.
• Maintain internal ticketing system and ensure SLA’s are met.
• Space management – keeping floorplans up to date.
• Oversee the office snack and beverage program.
• Support Workplace Services Project Management team on all design/build projects for the office.
• Special event coordination.

Requirements

• Knowledge of Microsoft Word, Excel and Outlook.
• Experience with work order ticketing, project management and space management software tools (ServiceNow, Monday.com, iOffice, etc.).
• Budgeting and financial acumen for operational and capital expenses.
• Be able to lift 40 pounds, if needed.
• Light skills around maintenance: ability to patch a hole, spot paint, assemble a shelf, glue a carpet tile.
• Professional experience in real estate/workplace services/facilities/property management.
• Familiarity with KPIs, OKRs, SLAs and measuring metrics helpful.
• Possess a basic understanding of office systems (HVAC, Lighting, Electrical, plumbing) and ability to talk to trades about needs and problem solving.

Pluses

• In possession of a car and valid Driver’s License (suggested, not required).
• IFMA qualification.
• OSHA Safety training or equivalent.
• Corporate office construction project experience.
• Basic knowledge of reading drawings and trade coordination.
• Previous experience within the Creative Industries – video games, film, television, music – would be beneficial.
• Experience with work order ticketing systems, space management tools and construction project management platforms.
• Passion for Rockstar Games.

How to Apply

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.