Workplace Manager

About the role

Crusoe is seeking an experienced, detail-oriented Workplace Manager to lead our New York office. This highly hands-on role will oversee day-to-day office operations, and deliver an exceptional, engaging workplace experience for a scaling employee population.

Responsibilities

• Oversee daily operations for the New York office, ensuring smooth functionality and a consistently high-quality employee experience as the site scales.
• Manage relationships with landlords, building management, and third-party vendors (janitorial, facilities, and events) to ensure performance, reliability, and cost-efficiency.
• Support office changes and space planning while managing the New York workplace budget to optimize costs without compromising standards.
• Take full ownership of the arrival experience. You are the primary point of contact for anyone entering the office, providing immediate assistance and direction.
• Ensure that every team member, client, and guest receives a warm, professional welcome that reflects our brand values.
• Own the workplace onboarding experience for New York new hires, ensuring workspace setup and first-day logistics are thoughtfully executed.
• Plan and execute New York-based employee events and programs designed to drive team connection and engagement.
• Manage daily meal and snack programming, maintaining full ownership of associated budgets and vendor performance.
• Design and implement scalable workplace policies, documentation, and operational workflows to support a growing team.
• Serve as the primary point of contact for building-related issues and emergencies, including after-hours response when necessary.

Requirements

• Experience: 5+ years in workplace, facilities, or office operations roles within fast-paced, growth-oriented organizations.
• Operational Depth: Demonstrated experience owning day-to-day office operations and supporting office growth or expansion initiatives.
• Fiscal & Vendor Management: Strong background in facilities oversight and managing budgets to identify operational efficiencies.
• Cross-Functional Collaboration: Proven ability to partner effectively with People, IT, Security, and Finance teams.
• Mindset: Highly organized and detail-oriented with a proactive approach to ownership and follow-through.
• Autonomy: Comfortable making sound decisions and operating independently within a dynamic, evolving environment.
• Culture Driver: A genuine passion for creating engaging, inclusive, and high-performing workplace environments.

Qualifications

• Education: Bachelor’s degree in Business Administration, Facility Management, or related field preferred.
• Technical Skills: Familiarity with workplace management software and tools.
• Leadership: Ability to lead and motivate a team.
• Communication: Excellent verbal and written communication skills.

Skills

• Project Management
• Facility Management
• Vendor Management
• Event Planning
• Onboarding
• Employee Engagement
• Financial Management

Benefits

• Competitive compensation and equity packages
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Pay

Compensation will be paid in the range of up to $110,000 - $140,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Schedule

This is a full-time, in-office role requiring five days per week on-site presence in the New York office.