Workplace Manager

Role Overview

The Workplace Manager owns the day-to-day workplace experience at our second largest hub in New York—keeping operations running smoothly while driving initiatives that elevate the employee experience, optimize costs, and scale our workplace infrastructure as Harvey grows. This is a fully in-office role based in the Flatiron district in NY, with an expectation of on-site presence Monday through Friday, 9:00am–5:00pm to support the daily workplace experience.

What You'll Do

• Own the end-to-end workplace and guest experience for the NY office, setting and maintaining standards for safety, functionality, and employee satisfaction

• Lead the planning and execution of an upcoming office relocation into a 180,000 sq ft Class A building, delivering a seamless transition and establishing white glove service standards befitting the new space

• Proactively identify operational improvements and lead implementation; maintain office systems, SOPs, and documentation to support a growing team

• Oversee and manage day-to-day Workplace operations in the office, including janitorial services, food & beverage, repairs/maintenance, interior plants/landscaping, security, shipping services, seating plans, office supplies, and maintaining FF&E

• Manage and prioritize office requests through the Workplace ticketing system

• Own vendor relationships end-to-end: selection, contract negotiation, performance management, COIs, POs, payment, and renewals

• Ensure local programs and services align with global Workplace standards

Onboarding & Culture

• Create a warm, inclusive office environment that reflects Harvey's values and culture

• Own the local workplace onboarding experience (office tours, swag, event planning) and partner with People Ops to continuously improve it based on new hire feedback

• Coordinate logistics for team offsites, all-hands meetings, and visiting employees from other offices

• Manage office-related communications and announcements

• Partner with recruiting and executive teams on high-touch candidate and client visits

Cross-Functional Partnership

• Build and lead a Workplace team as Harvey scales—hiring, developing, and managing staff to meet the growing demands of the NY office

• Lead or contribute to workplace-related projects (office moves, buildouts, policy rollouts)

• Partner with IT, Security, People Ops, and Finance on initiatives that span functions