Workplace Manager

Cushman & Wakefield · Hillsboro, OR · 3 days ago

On-siteManagement$81k–$95k/yrFull-time

Job Description

Client: The Client – a Global Software & Solutions Provider – retains Cushman & Wakefield to provide Workplace Management (WM) services globally. Key interfaces include the Client’s Workplace Director(s), dedicated C&W Account-based team (Regional Workplace Managers, Workplace Managers, and other team members), Client colleagues, C&W contracted third party service providers, and C&W Platform team members.

Role Purpose

As a key member of a global team, responsible for service delivery and ownership of the appropriate location within the Client’s estate, ensuring services are delivered to agreed contractual service quality, commercial, and compliance requirements.

Responsibilities

Leadership: Visible leader of the Workplace team within North America, owning and being accountable for the working environment of the region, ensuring a consistent high quality workplace experience for colleagues and visitors at all times.
Line management: Ensure full compliance with both C&W processes and expectations and Client requirements as these may change from time to time.
Supply chain: Ensure all third party services are delivered to the commitments of the global contract, recommending changes to third party supplier arrangements where necessary.
Service quality: Establish and maintain relations with key Client colleagues in all locations, managing the 9-point Key Performance Indicator (KPI) system for the location, and engaging with the C&W published Research & Insight material and webinars.
Commercial: Manage cost against budget for the region, identifying potential cost savings opportunities when they arise.
Compliance: Manage commercial risk, health and safety, sustainability, and BCP requirements within the region.

Personal Attributes

Knowledge: Commercial awareness, FM processes and best practice, health & safety legislation, communications, and colleague engagement.
Skills: Communication, presentation, negotiation, people management, relationship management, supply chain management, budget and cost management, project management, fluent English speaker.

Character and Personality

Team player, committed to service excellence, presentable and highly professional, flexible, proactive, confident, and calm under pressure, natural problem solver.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. Additionally, the company offers a comprehensive benefits package, competitive pay, and the opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. The compensation for the position is: $ 80,750.00 - $95,000.00.

Contact Information

To request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

Equal Opportunity Employer

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.