Workplace Experience Specialist

About the role

This role must be performed on site at our Headquarters in Oakland, CA. We’d love for you to join us!

Responsibilities

• Food, Beverage & Kitchen Oversight: Manage Crafty (snacks & beverages) and Cater2me (lunch) vendor operations, including weekly lunch setups, snack/beverage replenishment, and inventory at Oakland HQ. Utilize DoorDash, Instacart, and Amazon for backup needs. Track costs and review invoices for accuracy.
• Event Coordination: Manage WPX operations for onsite meetings (Oaksites) and events, including planning, logistics, execution, setup, catering, happy hours, supplies, special requests, and internal communications.
• Front Desk Support: Cover the front desk as needed for absences, breaks, and lunches, including Envoy and virtual reception management.
• Garage & Building Amenities: Manage bike parking requests, parking validations and tracking, garage access and inquiries, EV management, and 12/F gym access.
• Restroom Management: Manage restroom vendors (including Cintas restroom services), inventory, and the overall presentation. Utilize 3rd party vendors to replenish toiletries and restroom supplies and monitor condition and cleanliness.
• Badging (Onboarding & Offboarding): Manage badge access and data for current and departing employees, including badge creation, expiration, report pulls, and data hygiene.
• Facilities Support: Assist with space planning and WMS system updates, new workstation assignments and setup, supplies management and procurement, site aesthetics, intranet updates, light maintenance, large event logistics, and internal communications.
• Shipping, Receiving & Mail: Support inbound and outbound FedEx/UPS deliveries, mail, scanning, and shipping requests including international shipments.
• Business Cards: Fulfill business card requests as needed.
• Accommodations: Manage the Workplace team's accommodations program and ensure OSHA and ADA compliance.
• Health & Safety: Manage Cintas first aid kits and emergency supplies; maintain familiarity with fire and emergency plans.
• JIRA: Triage and manage Workplace team requests via JIRA.
• Employee Engagement: Manage employee inquiries and promote Marqeta values while delivering an exceptional experience for all Marqetans.

Requirements

None specified

Qualifications

None specified

Skills

None specified

Benefits

None specified

Pay

Compensation and Benefits details are provided in the document.

Schedule

None specified