Workplace Experience Specialist

Key Responsibilities

• Co-manage day-to-day office operations and workplace environmental standards alongside the HR Generalist to maintain an organized, functional, and employee-friendly office environment.
• Manage day-to-day vendor relationships and evaluate service performance, making recommendations regarding vendor selection, service levels, and workplace improvements.
• Cook up workplace programming and employee touchpoints.
• Provide backup support for broader workplace operations when team members are out of office.
• Lead the operational planning, design, and execution of company-wide internal events, culture campaigns, and employee engagement programs that strengthen connection and morale.
• Develop engagement program proposals, establish implementation plans, and manage approved program budgets while monitoring effectiveness and recommending enhancements.
• Partner with People Ops leadership to develop programming that reinforces company values and strategic priorities.
• Manage employee recognition and appreciation programs, evaluating effectiveness and recommending enhancements to strengthen organizational culture.
• Own the content strategy, planning, and distribution of the weekly People & Culture newsletter.
• Determine communication approaches and develop messaging strategies for workplace experience, engagement initiatives, and culture programming across internal channels.
• Contribute content and updates to broader People & Culture communications, including the monthly company wide newsletter.
• Analyze participation metrics and employee feedback trends to identify opportunities and recommend enhancements to workplace experience and engagement programs.
• Develop formal recommendations and data-driven insights to help People Ops leadership shape future workplace strategies.

Desired Skills & Experience

• 2 to 5 years of experience in workplace experience, office operations, employee engagement, internal communications, people operations, or a related field.
• Experience planning and executing internal events, workplace programs, or employee engagement initiatives.
• Experience supporting office operations, workplace logistics, or vendor coordination.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and stakeholders simultaneously.
• Proficiency with Google Workspace and comfort learning HR, survey, or workplace management tools.

Salary & Benefits

• $64,000 to $70,000 (dependent on skills, experience, and competencies).
• Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave.
• Comprehensive medical, dental, and vision insurance plans.
• Matched and vested 401(k) plan.
• Access to resources for financial planning, family planning, mental health, and Employee Assistance Programs (EAP).
• Additional perks include commuter benefits, phone reimbursement, gym membership discounts, and more.

What We Value

• Serve Our Clients: We prioritize their needs to deliver excellence in our products and services.
• Work as One Team: We collaborate with trust, accountability, and transparency.
• Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.
• Celebrate Diversity and Inclusion: We embrace a diverse, inclusive environment where all voices are valued and respected.