Workplace Experience Specialist

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to clients worldwide. The client is a San Francisco-based SaaS company providing a data connectivity platform with services including data onboarding and transferring offline data online for marketing purposes. The company has offices in the United States, Europe, Australia, and Asia.

About the role

The Workplace Experience team is at the forefront of the work evolution. We are looking for a hard-working and ambitious thought leader to help create the workplace of the future.

Responsibilities

• Manage the Office Operations, Guest Services, and Event functions of the client’s San Francisco office.
• Manage the reception area and greet visitors; be the first friendly face people see.
• Work with the Senior Workplace Manager to execute Facility and Asset Maintenance programs.
• Collaborate with the Senior Workplace Manager to create Workplace Experience team OKRs and KPIs in line with company OKRs.
• Provide project management support to capital and construction projects, along with office moves in your assigned site.
• Assist in the program management and execution of Workplace programs, including:
  • Food and Beverage offerings
  • Guest and Visitor Services
  • Health and Safety
  • Sustainability
  • Employee Wellness
  • Events & Engagement
• Foster positive vendor relationships, enforce exceptional service and cost efficiency, maintain associated contracts and payments, and evaluate term renewals.
• Commit to the client’s Diversity, Inclusion, and Belonging goals and look for opportunities within your work streams to demonstrate, including helping with DIB events & engagement.
• Provide event execution, strategy, and resources for any in-office or virtual events for the San Francisco office. Assist other offices with event planning.
• Plan and execute marquee events for the San Francisco office, such as the Holiday Party, Board Meetings, and Summer Party.
• Collaborate and align with other key stakeholders, including but not limited to C-Suite, Business Technology leaders, Security, Finance leaders, and other senior leaders in the office.

Requirements

• 5+ years of comparable experience in Facilities Management or Workplace Experience/Operations.
• Experience in Office Construction Management.
• Exceptional skills in Project Management and Change Management.
• Comfortability using Project Management and Collaboration Software.
• Extraordinary People Management skills and an inclination toward people empowerment.
• Strong analytical and decision-making skills.
• Ability to communicate professionally, both written and verbal, with individuals at all levels of the organization.
• Commitment to the client’s values and goals related to Diversity, Inclusion, and Belonging.
• Can-do attitude; responsible for being a positive example of the client’s values and culture.
• Experience managing agile work environments.

Pay

$37.00 – $40.00 per hour.

Schedule

This is a temporary, onsite assignment lasting 3 months with the possibility of extension. Location: San Francisco, CA 94104.