Workplace Experience Specialist

About the role

We're looking for a Workplace Specialist who is a strong operator and experience builder. This role is key to making our Cambridge office a place where people love to work — clean, functional, and buzzing with positive energy. You'll be the go-to person for all things workplace-related: designing and executing events, creating and scaling processes, and bringing structure to both physical and operational environments. If you're a strong project manager and able to collaborate seamlessly across an organization, we'd love to meet you. This is an in-office position based out of our Cambridge, MA office.

Responsibilities

• Facilities & Office Operations
  • Own and continuously improve the day-to-day operations of our workplace — keeping the space running like a well-oiled machine: clean, organized, and fully stocked.
  • Manage vendor partnerships across cleaning, maintenance, food, furniture, and more, ensuring high standards and reliable service.
  • Manage and continuously improve our scale system for supplies, equipment, office access (badges & parking), and mail to support a seamless employee experience.
  • Shape a workplace environment that reflects our brand and commitment to excellence, proactively identifying opportunities to elevate how the space functions and feels.
• Employee Experience & Events
  • Be the main point of contact for all office-related needs including new joiner experience.
  • Plan and execute engaging events that bring teams together, creating shared moments that scale globally.
  • Help us create a warm, welcoming atmosphere that people look forward to being part of.
• Travel & Hospitality
  • Own and continuously improve travel coordination for visiting team members and large group events, creating efficient, well-organized, and high-quality experiences.
  • Make every visit to Cambridge smooth and memorable.
• Health, Safety & Compliance
  • Champion safety by developing and owning emergency plans.
  • Ensure our workplace meets health and accessibility standards.
  • Conduct regular checks to keep the office safe and up to code.
• Sustainability & Innovation
  • Lead green initiatives (recycling, energy-saving ideas, etc.).
  • Help us adopt new tools and tech that make the office smarter and more efficient.

This is a hybrid position that requires candidates to be able to come into our Cambridge, MA office.

Requirements

• Availability to be onsite in Cambridge at least 5 days/week
• 2+ years of experience in office or facilities management, or a similar role
• Bachelor's degree preferred
• Excellent organizational, budget, and project management skills
• A proactive, all hands on deck mindset and a love for problem-solving
• Experience negotiating with vendors and managing office operations
• Strong communication skills and comfort using Slack, Gmail, Google Workspace, etc.
• Authorized to work in the U.S. without sponsorship

Benefits

• Competitive compensation
• Generous stock options
• Health, Dental Coverages
• 401K plan with match
• Unlimited PTO
• Generous company holiday calendar
• Learning & Development Stipends
• Paid Family Leave
• Social impact volunteer time
• Catered lunches in the office

Pay

Below is the base compensation range for candidates working out of Cambridge, MA: $70,000-$80,000