Veterinary Receptionist - Mt. Washington, KY

Who We Are

Elk Creek Animal Hospital is Hiring a Veterinary Receptionist!

About the role

Join our exceptional team of compassionate veterinary professionals. If you have a passion for animal care, enjoy working alongside a supportive team, and take pride in delivering outstanding service to patients and clients alike, we'd love to meet you.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Capture payments, process invoices, and review estimates with clients

Requirements

• Strong problem-solving skills and the ability to handle client concerns with empathy
• Familiarity with veterinary terminology and hospital workflows (preferred)
• Experience with practice management software (Avimark, Cornerstone, ezyVet, Idexx Neo, etc. a plus)
• A positive attitude and ability to contribute to a supportive, upbeat team culture
• Excellent customer service skills with a focus on building long-term client relationships
• Strong attention to detail
• Excellent multitasking skills and the ability to stay calm in a fast-paced environment
• Strong organizational habits

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Are you ready to make a difference every day?