Veterinary Receptionist - Seattle, WA

Who We Are

Columbia City Veterinary Hospital is Hiring a Veterinary Receptionist!

About the role

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Schedule: Four 10-hour shifts per week with rotating Saturdays

Responsibilities

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Provide exceptional client service in person and over the phone
• Answer incoming calls and respond to client questions
• Schedule appointments and help manage the hospital calendar
• Check clients and patients in and out efficiently
• Process payments and maintain accurate client account information
• Communicate clearly with clients about appointments, hospital processes, and next steps
• Cookordination with veterinarians and clinical team members to support smooth patient flow
• Maintain accurate client and patient information in the hospital’s practice management system
• Help create a welcoming, organized, and positive front desk environment
• Listen patiently as clients tell you exactly why their pet is the greatest animal to ever live
• Take ownership of tasks and responsibilities to help deliver positive outcomes

Requirements

What You’ll Bring

• Previous veterinary reception or veterinary hospital experience
• A passion for pets and veterinary care
• Strong client service and communication skills
• The ability to build positive relationships with clients and teammates
• The ability to stay calm and professional in a busy veterinary environment
• A positive attitude and team-first mindset
• The ability to own tasks and responsibilities
• A willingness to learn, grow, and support your teammates
• A sense of humor and the ability to enjoy your work

Benefits

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program