Veterinary Receptionist - Casper, WY

Who We Are
Altitude Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist
Status: Full-time
Schedule: Flexible schedule; shifts may vary
Benefits Highlights: Financial Rewards that Grow with You, Wellness & Peace of Mind, Professional Growth & Recognition, Lifestyle Perks

What You'll Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer, screen, and direct incoming phone calls
• Schedule appointments and coordinate daily client communications
• Check patients in and out while maintaining accurate client and patient records
• Process invoices and collect payments
• Maintain a clean, organized, and welcoming reception area
• Assist with mail, deliveries, inventory, and general administrative duties
• Collaborate with the veterinary team to ensure a smooth and efficient client experience
• Help maintain an organized and professional front office environment

What You'll Bring

• Previous receptionist, customer service, or front office experience; veterinary experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Confidence using Microsoft Office and learning veterinary software
• Ability to remain calm and resourceful in a fast-paced environment
• Outstanding customer service skills and attention to detail
• High school diploma or equivalent; additional office management training is a plus

The Extras You'll Actually Feel

• A workplace where your customer service skills truly make a difference
• Meaningful relationships with clients, patients, and teammates
• Leaders who encourage your professional growth
• Opportunities to continue learning while building your veterinary career
• A collaborative team that values kindness, communication, and respect
• The satisfaction of helping pets and the people who love them every day

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program