Veterinary Receptionist - Denver, CO

Who We Are Highlands Animal Clinic is Hiring an Experienced Veterinary Receptionist! Position Details Role: Experienced Veterinary Receptionist Status: Full-time or part-time Salary: Competitive and based on experience Schedule: Three 9-hour shifts per week plus two half-Saturdays per month Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible employees; generous PTO; and employee pet discounts Professional Growth & Recognition: Continuing education allowance, professional development opportunities, and uniform allowance Lifestyle Perks You’ll Appreciate: An Employee Assistance Program, employee discount program, and a schedule designed to support work-life balance Looking for a veterinary receptionist position where you’ll feel welcomed, appreciated, and respected by your coworkers and leadership? Highlands Animal Clinic may be the perfect fit. Highlands Animal Clinic is looking for a friendly, enthusiastic, client-focused Veterinary Receptionist with at least one year of veterinary experience to join our team. We’re a busy, five-doctor practice located in the heart of Denver’s Highlands neighborhood, where we combine high-quality veterinary medicine with the personalized service our clients have come to know and trust. Our practice is located in a charming Victorian-style home nestled in a pet-friendly community near local boutiques and eateries. More importantly, we’ve created a fast-paced but organized workplace where teamwork matters, coworkers support one another, and exceptional client service is part of everything we do. Why You’ll Love It Here Supportive, organized team environment built on respect and collaborationFive-doctor practice with an experienced medical and support teamA hands-on client service role that plays an important part in patient carePositive workplace culture centered around “Modern Medicine with Old Fashioned Service”Leadership that appreciates your contributions and encourages professional growthConvenient location in Denver’s vibrant Highlands neighborhoodOpportunities to continue building your veterinary knowledge and client-service skills What You’ll Do Welcome clients and patients with warmth, professionalism, and compassionAnswer incoming phone calls and provide exceptional customer serviceSchedule appointments and help maintain an efficient multi-doctor calendarCheck clients and patients in and out while maintaining accurate informationAssist clients with questions regarding appointments, medications, pharmacy needs, and general veterinary careHelp identify urgent concerns and communicate appropriately with the medical teamProcess credit card transactions and assist with daily financial balancingMaintain accurate client and patient recordsSupport an efficient flow between the reception and medical teamsMaintain a clean, organized, and welcoming lobby and reception areaCollaborate closely with doctors, technicians, assistants, and fellow receptionists to provide an exceptional client experience What You’ll Bring At least one year of veterinary hospital experiencePrevious veterinary reception experience strongly preferredExcellent customer-service and communication skillsPositive attitude and commitment to going above and beyond for clientsAbility to multitask and stay organized in a fast-paced environmentStrong attention to detail and dependable follow-throughConfidence handling client questions and sensitive situations professionallyComfort using computers and veterinary practice-management softwareIDEXX Cornerstone experience is a plusCollaborative, team-first mindsetGenuine passion for helping pets and the people who love them The Extras You’ll Actually Feel A team that wants you to feel welcomed, appreciated, and respectedA fast-paced workplace that values organization and teamworkA client service team that is trusted to play a meaningful role in patient careLeaders who recognize the importance of your workOpportunities to continue learning and growing within veterinary medicineA workplace culture where personalized service is more than a slogan—it’s the “Hilac way” Benefits You Can’t Beat Benefit eligibility may vary based on average hours worked per week. Financial Benefits A flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for employee petsPet discounts on services and productsPet food discount program Workplace Benefits Quarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowance Lifestyle Benefits Six paid holidays (full-time only)Employee Assistance ProgramEmployee discount program Join Our Team! If you’re an experienced veterinary professional looking for a client-service role where you’ll be trusted, appreciated, and supported by a team that cares about doing great work together, we’d love to meet you. Apply today and discover why Highlands Animal Clinic is such a rewarding place to continue building your veterinary career. Diversity, equity, inclusion, and belonging are core values at Highlands Animal Clinic and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.