Receptionist - West Denver Veterinary Hospital & Wellness

About the role

Join a compassionate team that has served the Wheat Ridge community since 2018. We believe in being a partner in pet healthcare, centered on a philosophy of prevention, early diagnosis, and advanced care to ensure pets live long, happy lives.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• Passionate about veterinary medicine and providing exceptional care to pets.
• Ability to work in a fast-paced environment with minimal supervision.
• Strong interpersonal and communication skills.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Life and disability insurance.
• Discounted veterinary care for your own pets.
• Access to 24/7 doctor consultations through Teladoc.

Pay

The pay range for this position is $18-$22 per hour based on experience.

Schedule

We offer consistent operating hours throughout the week, M-F from 7:00 AM to 6:00 PM, including Saturday availability every other week.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement

Equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.