Veterinary Receptionist - Snohomish, WA

About the Role

We're looking for a friendly, organized, and compassionate Veterinary Receptionist who can keep our hospital running smoothly while making every visit feel welcoming and personal. As the first and last person our clients interact with, you'll play an essential role in creating an exceptional experience. You'll work alongside a warm, welcoming, and highly collaborative team that values compassion, professionalism, and outstanding client service.

Schedule

• Three to four 10-hour shifts per week

What You'll Do

• Welcome clients and their pets with warmth, professionalism, and genuine compassion
• Answer incoming phone calls and emails while providing outstanding customer service
• Schedule appointments and help manage the daily appointment flow
• Collect medical histories and accurately update patient records
• Process payments and assist clients during check-in and check-out
• Maintain accurate client and patient information within the practice management system
• Provide administrative support to help the hospital operate efficiently
• Communicate clearly with clients and the veterinary team to ensure a seamless experience

What You'll Bring

• Excellent communication and interpersonal skills
• Strong organizational skills and exceptional attention to detail
• A compassionate, empathetic approach to client service
• Previous customer service experience
• The ability to multitask and remain calm in a fast-paced environment
• A genuine love of animals and commitment to their well-being
• Proficiency with basic computer applications and accurate data entry
• Veterinary reception experience and familiarity with veterinary terminology are a plus

Why You'll Love It Here

• Three- to four-day work weeks that support work-life balance
• A collaborative team that enjoys helping one another succeed
• Opportunities for professional growth and continued learning
• A positive workplace where compassion for pets and people comes first
• The chance to make a meaningful impact on every client and patient experience

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program