Veterinary Receptionist - Dupont, WA

Who We Are
DuPont Veterinary Center is Hiring a Veterinary Receptionist!

About the role

At DuPont Veterinary Center, we're proud to provide exceptional patient care and outstanding client service while creating a workplace where our team members can thrive. We believe work-life balance isn't just a buzzword—it means predictable schedules, real lunch breaks, supportive teammates, and a culture that values your well-being.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate client and patient records
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Maintain a clean, organized, and welcoming reception area

Requirements

• Previous experience as a veterinary receptionist or in a client-facing customer service role
• Strong communication and organizational skills
• Able to multitask and manage competing priorities in a fast-paced environment
• Confidence handling high call volume while maintaining exceptional client service
• Strong attention to detail and accuracy
• Compassionate communication skills, especially in emotional or stressful situations
• Positive attitude and team-first mindset
• Desire to learn, grow, and contribute to a supportive workplace culture

Qualifications

• High school diploma or equivalent
• Experience in a fast-paced environment
• Excellent computer skills, including proficiency in Microsoft Office
• Valid driver’s license and reliable transportation (for those who need to transport clients)

Skills

• Customer service skills
• Time management and organization skills
• Basic computer skills

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Pay

$17 – $20 per hour based on experience

Schedule

4-day work week (4 x 10-hour shifts)