(USA) Asset Protection Operations Coach

Position Summary

Drives sales by ensuring effective merchandise presentation, leading and developing teams, controlling unexplained loss of merchandise, and improving profitability.

What you'll do...

• Ensures accurate and competitive pricing, proper inventory levels, cleanliness, and assesses economic trends and community needs.
• Oversees the stocking and rotation of merchandise, sets up displays, cleans, organizes, secures fragile and high-shrinkage merchandise.
• Leads and develops teams by teaching, training, actively listening, touring stores, providing feedback, and communicating business objectives.
• Models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, and ensures customer needs, complaints, and issues are successfully resolved.
• Controls unexplained loss of merchandise, measures adherence to loss prevention policies, identifies and communicates performance goals and objectives, and trains managers and associates on operational controls and processes.
• Monitors safety and risk controls, conducts operational and pre-inventory reviews, gathers data, audits results, and communicates and works with managers and associates to determine corrections needed.
• Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures, and coordinates and oversees job-related activities.
• Respects individuals, builds high-performing teams, and fosters a culture of belonging by embracing differences, providing opportunities for all associates to thrive, and recognizing contributions and accomplishments.
• Acts with integrity, maintains and promotes the highest standards of ethics and compliance, and supports Walmart's goal of becoming a regenerative company.
• Serves customers and members by delivering results, balancing short and long-term priorities, and considering various stakeholders.
• Strives for excellence by displaying curiosity, taking calculated risks, encouraging learning from mistakes, and adopting new technologies and skills.

Qualifications

• Completion of 2 years of college or 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).
• If applicable, acquisition of a current, state issued Certificate of Eligibility.
• Successful completion of criminal background check and/or firearms authorized training.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program for associates in Walmart and Sam's Club facilities.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure.