(USA) Asset Protection Operations Coach

Position Summary

Drives sales by ensuring effective merchandise presentation, leading and developing teams, controlling unexplained loss of merchandise, and improving profitability.

What you'll do...

• Ensures accurate and competitive pricing, proper inventory levels, cleanliness, and assesses economic trends and community needs.
• Oversees the stocking and rotation of merchandise, sets up displays, cleans, organizes, secures fragile and high-shrinkage merchandise.
• Leads and develops teams by teaching, training, actively listening, touring stores, providing feedback, and communicating business objectives.
• Models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, and ensures customer needs are resolved.
• Hires, trains, mentors, assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently.
• Controls unexplained loss of merchandise, measures adherence to loss prevention policies, identifies and communicates performance goals, and implements business solutions.
• Trains managers and associates on operational controls and processes, conducts investigations, and communicates plans to minimize accidents.
• Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures, and ensures compliance with company policies.
• Monitors safety and risk controls, observes workplace practices, provides training on accident prevention, and communicates plans to improve workplace safety.
• Manages claims and receiving operations, ensures proper policies and procedures are followed, and coordinates job-related activities.
• Respects individuals, builds high-performing teams, and fosters a culture of belonging by embracing differences, supporting associates, and recognizing contributions.
• Strives for excellence by displaying curiosity, taking calculated risks, encouraging learning from mistakes, and driving continuous improvements.
• Act with integrity by maintaining high standards of ethics and compliance, acting selflessly, and supporting Walmart's goal of becoming a regenerative company.
• Serves customers and members by delivering results, balancing short and long-term priorities, and considering various stakeholders.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses, and regional pay zone and complex structure differentials as applicable.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Qualifications

• Completion of 2 years of college or 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (minimum age, specialized training, certification and/or licensing).
• If applicable, acquisition of a current, state-issued Certificate of Eligibility.
• Successful completion of criminal background check and/or firearms authorized training.