(USA) Asset Protection Operations Coach

Position Summary

Drives sales by ensuring effective merchandise presentation, leads and develops teams, and manages associates.

What you'll do...

• Ensures accurate and competitive pricing, proper inventory levels, cleanliness, and assesses economic trends and community needs.
• Oversees the stocking and rotation of merchandise, sets up displays, secures fragile and high-shrinkage merchandise, and tours stores.
• Trains and develops teams, provides feedback, and introduces and leads company change efforts.
• Models exceptional customer service standards, manages customer service initiatives, and ensures customer needs, complaints, and issues are resolved.
• Controls unexplained loss of merchandise, improves profitability, and measures adherence to loss prevention policies.
• Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures.
• Monitors safety and risk controls, identifies accident trends, and provides training on accident prevention techniques.
• Manages claims and receiving operations, ensures proper policies and procedures are followed, and coordinates job-related activities.
• Respects individuals, builds high-performing teams, and acts with integrity.
• Serves customers and members, makes decisions based on data insights, and strives for excellence.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Minimum Qualifications

• Completion of 2 years of college.
• 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).
• If applicable, acquisition of a current, state issued Certificate of Eligibility.
• Successful completion of criminal background check and/or firearms authorized training.
• Absorption of all applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience.
• Bachelors: Business, Bachelors: Criminal Justice.