(USA) Asset Protection Operations Coach

Position Summary

Drives sales by ensuring effective merchandise presentation, leading and developing teams, controlling unexplained loss of merchandise, and improving profitability.

What you'll do...

• Ensures accurate and competitive pricing, proper inventory levels, cleanliness, and assessment of economic trends and community needs.
• Oversees the stocking and rotation of merchandise, sets up displays, secures fragile and high-shrinkage merchandise, and tours stores.
• Trains and develops teams by teaching, training, actively listening, providing feedback, and communicating business objectives.
• Models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, and ensures customer needs are resolved.
• Supervises and develops hourly associates by hiring, training, mentoring, setting clear expectations, providing associate recognition, and communicating expectations.
• Controls unexplained loss of merchandise, measures adherence to loss prevention policies, and communicates performance goals and objectives.
• Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures.
• Monitors safety and risk controls, identifies accident trends, and implements solutions to prevent accidents.
• Manages claims and receiving operations by ensuring proper policies and procedures are followed and coordinates job-related activities.
• Respects individuals, builds high-performing teams, and fosters a culture of belonging by embracing differences and providing opportunities for all associates.
• Strives for excellence, drives continuous improvements, and supports the Walmart mission and values by adopting new technologies and skills.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ) and Complex Structure differentials.

Schedule

Hours and schedule details are not specified in the job posting.

Benefits

Includes health benefits such as medical, vision, and dental coverage, financial benefits like 401(k), stock purchase, and company-paid life insurance, and paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Qualifications

• Completion of 2 years of college or 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).
• If applicable, acquisition of a current, state issued Certificate of Eligibility.
• Successful completion of criminal background check and/or firearms authorized training.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, and investigative experience.