Travel Account Specialist
About the role
For Hallford Travels, the Travel Account Specialist role connects commercial follow-through with the broader operating needs of personalized leisure vacations, cruises, all-inclusive stays, itineraries, suppliers, and traveler support. The position applies travel account specialized execution within leisure travel operations to live work, making accuracy and traceable follow-through more important than superficial speed.
The practical outcome is dependable commercial follow-through: clean records, explicit ownership, timely escalation, and fewer downstream fixes. For Hallford Travels, that result is measured through travel account specialized execution within leisure travel operations.
Responsibilities
- Own the Travel Account Specialist workflow by helping the team prepare accurate supporting information for quotes.
- Coordinate the Travel Account Specialist workflow by helping the team track follow-up dates and open decisions.
- Review the Travel Account Specialist workflow by helping the team keep CRM or account notes current.
- Maintain the Travel Account Specialist workflow by helping the team handoff confirmed opportunities without losing context.
- Track the Travel Account Specialist workflow by helping the team capture traveler or account requirements clearly.
Qualifications
- Use Quote Support and Customer Service confidently when carrying out travel account specialized execution.
- Apply Travel Account Specialist Execution without losing track of exceptions, owners, or deadlines.
- Document Travel Account Specialist decisions clearly enough that another teammate can follow the reasoning.
- Use sound judgment around Lead Follow-Up, especially when escalation is required instead of assumption.
Employment Overview
Full-time, associate-level position. 100% remote within the United States.
Pay
Base salary: $42,000–$62,000 per year.