Title Specialist I

Essential Functions

• Ensure all mortgage collateral documentation for funded loans are filed accurately and timely with the appropriate state and/or county titling agencies.
• Serve as Subject Matter Expert (SME) and resource to lines of business for all matters regarding mortgage collateral recording.
• Prepare collateral documents (including but not limited to assignments, subordination agreements, mortgage satisfactions, partial releases, rescissions, and affidavits) in accordance with state/county formatting guidelines.
• Troubleshoot rejected documents and re-submit to the county and/or state.
• Ensure mortgage documents are matched with pending official checks and shipped within state compliance timeframes.
• Submit mortgage documents for recording via electronic recording systems.
• Receipt and validation of recorded mortgage security instruments, ensuring documents are appropriately sent for imaging and storage.
• Appropriately update work statuses and locations in document management system to ensure accurate tracking and reporting.
• Maintain a working knowledge of applicable regulatory requirements and best practices, and be able to communicate this knowledge to requestors and internal groups.
• Maintain and update all applicable county and state recording fees and/or processes, quarterly.
• Perform detailed quality control checks on unrecorded documents prior to recording, ensuring documents are in recordable format in accordance with state/county formatting guidelines.
• Review all outgoing documents for accuracy. Reject any invalid collateral documents to appropriate processor/LOB for correction.
• Identify trends in collateral form issues and/or processes and provide solutions or best practices.
• Answer phone calls and reply to e-mails from our recording service clients.
• Maintain departmental overnight courier accounts and supplies.
• Escalate non-conformance to management as necessary.

Minimum Qualifications

• Required 2 plus years of mortgage experience
• Preferred 2 plus years working knowledge of Encompass
• Maintain relationships and provide superior customer service
• Must be able to multi-task
• Strong work ethic
• Strong problem-solving skills
• Accuracy and attention to detail
• Strong verbal and written communication skills
• Ability to work independently as well as in a team setting
• Working knowledge of legal mortgage documents and industry regulations