Tax Professional - Retail

The TurboTax Retail Expert role involves providing in-person tax preparation, advice, and support at retail or flagship locations, serving as a trusted community advisor. Key responsibilities include delivering personalized tax services for simple to complex situations,building long-term client relationships,engaging in local marketing and outreach to grow the customer base,representing TurboTax as a community ambassador,and creating an exceptional customer experience through professionalism and genuine support. Qualifications include active EA, CPA, or attorney license,at least 3 years of tax filing experience with professional software,familiarity with tax laws and regulations,ability to work onsite,and strong communication skills. Bilingual skills are a plus. Ideal attributes are passion for helping clients, entrepreneurial mindset, high empathy, excellent communication, and tech proficiency. Benefits include competitive pay, bonus opportunities, and resources to support community engagement and professional growth. This role emphasizes building community trust, fostering loyalty, and demonstrating tax expertise in a retail environment.