System Support Administrator - CICS
About the role
Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation’s largest healthcare data centers – both rated among the top five percent of data centers worldwide by MIPS. With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes. Our data centers host applications process billions of transactions, supporting state, federal and commercial business. This position is full time and fully onsite in Columbia, South Carolina (strongly preferred), State College, PA, or Dallas, TX. The role operates within a fast‑paced, multi‑platformed, customer‑focused, project‑oriented applications environment that may require action and response 24×7 to support customer technical business needs. This position is not eligible for sponsorship now or in the future. Companion Data Services is one of BlueCross BlueShield of South Carolina’s subsidiary companies.
Responsibilities
Position Purpose: Provide system/production support and monitoring for applications, batch cycles, releases, projects, implementations, installations, etc. Participate in work sessions for system support and problem resolution.
- Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications.
- Provide support for simple to moderate system/production performance concerns.
- Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- Monitor and report on scheduled batch and online applications for successful/unsuccessful execution.
- May run necessary system backups.
- Review and/or create documentation for accuracy, future problems, and company standards.