Systems Support Administrator

What you’ll do

• Escalation support for all incidents and requests using JIRA service desk
• Support of storage requests
• Monitor and maintain a variety of physical and logical systems
• Administration of the OS images and Linux/Windows application packages
• Manage license servers and services
• Support of the Render farm (software)
• Support and administration of enterprise storage platforms and file systems
• Monitor system health, performance, and infrastructure alerts using monitoring tools such as Grafana and Nagios
• Able to work independently and in teams on administrative and technical projects
• Produce and update documentation using Confluence
• Collaborate with other technology teams on various projects and to support artists workflows and production requirements
• Partake in an on-call rotation to provide support outside standard working hours