SUPERVISING PROGRAM TECHNICIAN III

Job Description and Duties

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the department and is subject to change as business needs arise.

Are you interested in joining a fast-paced environment focused on positive culture, a hybrid environment, and staff development? Do you want to join an exciting leadership team dedicated to serving the people of California?

The Supervising Program Technician (SPT) III plans, organizes, and directs the activities of the Taxpayer Assistance Group (TAG) by leading and directing the work of staff charged with responding to the telephone, correspondence, and Internet email contacts from the public. The SPT III is responsible for creating and nurturing an environment that promotes team building and open communication at all levels within the group and encourages innovative ideas for continuous improvement of systems and processes in order to improve services to the Group's internal and external customers.

This position is headquartered in Rancho Cordova and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Position Details

This position exists in Sacramento County.

Free Parking

Free parking is provided.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Additional information about the job is available in the Duty Statement.

Working Conditions

Visa sponsorship is not available for this position. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.

Examination/Assessment

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Background Investigation Requirement

The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

Merit System Principles

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.