Store Manager - Full Time
RoShay Services · Wilkes-Barre, PA · 1 wk ago
Business DevelopmentFull-time
About the role
Store Manager responsible for overseeing all store operations, including staffing, inventory management, merchandising, customer service, and safety compliance.
Responsibilities
- Recruit, select, train, evaluate, and retain qualified staff while ensuring proper staffing levels.
- Lead staff performance through regular communication, coaching, and conducting performance reviews.
- Manage store opening and closing procedures, including personally opening and closing the store as needed.
- Analyze operating statements to identify sales trends, control expenses, and reduce shrinkage.
- Ensure merchandise is stocked, presented, and priced according to company standards.
- Maintain accurate inventory levels and oversee ordering processes.
- Ensure cash handling and security procedures are followed to maintain financial integrity.
- Provide exceptional customer service and maintain a clean, safe store environment.
- Adhere to company policies, procedures, and safety standards, completing all required documentation.
Qualifications & Skills
- Strong knowledge of retail operations, inventory management, and merchandising practices.
- Excellent communication, interpersonal, and organizational skills.
- Ability to interpret documents, perform calculations, and handle cash procedures.
- Experience in recruiting, hiring, counseling, and ensuring legal compliance.
- Bilingual skills may be preferred depending on location.
Experience & Education
- High school diploma or equivalent preferred.
- Management experience in retail environment is advantageous.
Physical & Working Conditions
- Frequent walking, standing, bending, lifting up to 55 pounds, and operating equipment; fast-paced environment with moderate noise and occasional outside weather exposure.