Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the in-store customer experience, ensuring product availability, and assisting customers with their shopping needs.

Responsibilities

• Manage the store floor to ensure a smooth and efficient shopping experience for all customers.
• Ensure that all products are displayed attractively and accurately.
• Assist customers with product selection and provide recommendations based on their needs and preferences.
• Handle returns and exchanges according to company policies.
• Collaborate with other departments to maintain high levels of customer service and product availability.
• Perform cash handling duties as required.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.
• Basic computer skills including Microsoft Office.

Qualifications

• Proven ability to manage inventory and stock levels.
• Experience with point-of-sale systems.
• Knowledge of retail operations and customer service best practices.

Skills

• Excellent customer service skills.
• Ability to multi-task and prioritize tasks effectively.
• Strong organizational and problem-solving skills.

Benefits

• Comprehensive health insurance coverage.
• 401(k) retirement plan with company match.
• Flexible spending accounts.
• Generous paid time off.

Pay

• $15.00 per hour.

Schedule

• Part-time position.
• Variable schedule to be determined based on business needs.