Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the in-store customer experience, ensuring product availability, and assisting customers with their purchases. This role also involves maintaining the store’s appearance and ensuring compliance with all policies and procedures.

Responsibilities

• Maintain a clean and organized store environment
• Ensure product availability and assist customers with their purchases
• Manage customer interactions to enhance the shopping experience
• Maintain store appearance and ensure compliance with policies and procedures
• Support team members with training and development

Requirements

• High school diploma or equivalent
• At least 1 year of retail experience
• Ability to work flexible hours including weekends and evenings
• Strong communication and customer service skills

Qualifications

• Experience in a leadership or supervisory role preferred
• Knowledge of retail operations and customer service principles
• Ability to work independently and manage multiple tasks simultaneously

Skills

• Excellent interpersonal and communication skills
• Strong organizational and time management skills
• Ability to work effectively in a fast-paced environment

Benefits

• Comprehensive health insurance options
• Paid time off and holidays
• Discounted products for employees and their families

Pay

• $15.00 per hour

Schedule

• Variable schedule based on business needs