Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the store floor to ensure a high level of customer service and product presentation. This position oversees the day-to-day operations of the store, including inventory management, sales, and customer service.

Responsibilities

• Oversee the store floor to ensure a high level of customer service and product presentation.
• Manage inventory levels and ensure accurate stock counts.
• Train and supervise store associates to enhance their skills and performance.
• Ensure compliance with all company policies and procedures.
• Handle customer inquiries and complaints in a professional manner.
• Support the store manager in planning and executing promotional events.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail experience, preferably in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.
• Valid driver’s license and reliable transportation.

Qualifications

• Proven ability to manage and motivate a team.
• Experience with point-of-sale systems.
• Familiarity with retail operations and customer service best practices.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and decision-making abilities.

Benefits

• Comprehensive health insurance coverage.
• Flexible spending account options.
• 401(k) retirement plan with company match.
• Employee discounts on products.
• Continuing education opportunities.

Pay

• $15.00 per hour.

Schedule

• Part-time schedule available.