Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the in-store customer experience, ensuring product availability, and assisting customers with their shopping needs. This position requires strong leadership skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Manage the store floor to ensure a high level of customer service and product availability.
• Train and mentor store associates to enhance their performance and customer service skills.
• Assist customers with product selection and provide recommendations based on their needs and preferences.
• Handle inventory management and assist in restocking shelves as needed.
• Coordinate with other departments to ensure smooth operations and meet sales targets.

Requirements

• At least 2 years of retail experience, preferably in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of retail operations and customer service best practices.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.

Skills

• Excellent customer service skills.
• Effective problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Ability to work flexible hours including weekends and evenings.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Discounted products and services.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Part-time schedule available.