Service Technician - Remote (Sentry)

About the role

At Sentry Equipment & Sentry Equipment & Erectors, LLC, a subsidiary of ProMach’s Systems business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of conveyor equipment and related container handling machinery. We specialize in integrating packaging equipment and conveying systems into cost-effective and efficient plan designs.

As a Field Service Technician, you should be a self-starter who delivers the desired customer service experience to our customers while in the field while completing job tasks such as installation of equipment, audits of equipment, and troubleshooting system issues.

Responsibilities

• Provide service and customer support during field visits to customer facilities.
• Manage onsite installation, repair, maintenance, and test requirements.
• Diagnose errors or technical problems and determine proper solutions.
• Connect to PLCs and navigate programming code.
• Troubleshoot wiring, check I/O, tach conveyors.
• Implement interface connections between PLCs.
• Correct PLC, HMI and Servo codes as needed or directed by Controls Engineer.
• Generate changes as needed in HMI programs.

Requirements

• 5+ years of experience servicing conveyor and machinery.
• Experience with PLCs – Allen Bradley, HMI and Servos.
• Ability to read and interpret schematics, wiring diagrams and panel layouts (AutoCAD).
• Industrial automation and controls system experience.
• Excellent problem solving and attention to detail.
• Ability to work independently and with a team.
• Strong customer service/interface experience.

Benefits

• Open, communicative environment that fosters individual initiative.
• Comprehensive medical/dental programs.
• Life insurance.
• Generous paid time off program.
• Retirement savings plan with company match.
• Eligibility for benefits on the first day of employment.

Pay

Base Hourly Rate: $32.00 - $40.00