Service Supervisor

Requisition Number: 238214

About the role

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. This is a middle-management position with direct supervisory and leadership accountability. The role oversees several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance.

Responsibilities

• Supervise the service team who provides customer service, sales, and the pick-up and delivery of products to customers
• Hire, train, develop, and evaluate the service team to ensure the highest level of customer service and product quality in the most efficient manner
• Drive a company-owned vehicle to and from customer sites and assist the service team with lifting, carrying, and walking in and out of customer accounts
• Maintain excellent customer relationships
• Handle renewals of customer contracts
• Increase internal sales
• Maintain an efficient route structure and driver compliance

Requirements

• Must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
• Prior to first day of employment, candidates must:
  • Have an active driver's license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding previous employment

Qualifications

• High School Diploma/GED required
• Bachelor's degree preferred

Preferred Qualifications

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

• Comprehensive and competitive medical, dental, and vision benefits with premiums below the national average
• Four different medical plan options; one plan offered at zero cost
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $61,000 - $78,000/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors including skill sets, experience and training, and other business and organization needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions are dependent on the facts and circumstances of each decision.

Schedule

Full Time, 1st Shift

About the company

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. Offerings include uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm service. Headquartered in Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.