Service Supervisor

About The Position

If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you.

You will review workload and identify and address potential problems, work with customers on quotes to resolve billing conflicts, be responsible for customer and employee satisfaction and profitability. You will manage technicians to ensure safe and efficient repairs/prep processes and coordinate training efforts to ensure the development of technicians.

Qualifications & Experience Needed

• Must have a valid driver's license
• High school diploma or equivalent
• Minimum of 3-5 years' experience in a dealer service department
• Familiarity with all forms of shop tooling to the degree necessary to provide assistance to technicians as needed
• Previous service management / supervision experience preferred
• Knowledge of DBS system is a plus
• The ability to work in a typical, physical work environment
• The ability to use Microsoft Office software and hardware

Benefits

We offer a competitive benefits package that includes salary from $120,200 to $146,900, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match.