Service Billing & Parts Coordinator

Key Responsibilities

• Billing & Invoicing
• Parts Procurement & Vendor Management
• Parts Coordination & Inventory Support
• Service System Administration
• Communication & Coordination

Qualifications

• Associate degree in Business Administration, Accounting, Supply Chain, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.
• Strong proficiency with Microsoft Office, particularly Excel and Outlook.
• Experience using ERP, accounting, or service management software.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently while collaborating effectively across departments.
• Experience Requirements: Minimum of 3 years of experience in service administration, billing, customer invoicing, parts coordination, purchasing, or a related operational support role.
• Experience processing customer invoices with a high degree of accuracy.
• Experience managing purchase orders and vendor relationships.
• Experience tracking accounts receivable or supporting accounting functions preferred.
• Experience coordinating service parts and inventory preferred.
• Experience working in a field service, HVAC, commercial kitchen equipment, construction, manufacturing, industrial service, or mechanical service environment is highly preferred.

Core Competencies

• Attention to Detail
• Customer Focus
• Accountability
• Organization and Planning
• Vendor Relationship Management
• Billing Accuracy
• Purchasing & Procurement
• Inventory Coordination
• Problem Solving
• Time Management
• Communication
• Team Collaboration
• Data Accuracy
• Process Compliance
• Continuous Improvement

Physical Demands

• Sit
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Climb or balance
• Talk or hear
• Occasionally lift and/or move up to 25 pounds

Work Environment

• Noise level in the work environment is usually moderate.