Service Parts Coordinator

Key Responsibilities

• Parts inventory inbound/outbound handling
• Physical stock organization and cycle counting
• RMA and defective parts management
• Packing, labeling, and shipping
• UPS and ERP system processing
• First-level response for internal parts inquiries
• Warehouse organization and cleanliness

Qualifications

• Managed daily parts receiving, sorting, storage, and shipping operations
• Basic English required / Korean required
• Organized inventory locations and maintained a clean, structured warehouse layout
• Handled RMA processes, including defective parts separation, HDD returns, and scrap management
• Performed regular physical inventory checks and basic inventory reporting
• Supported internal teams (Service, Admin, CS) with parts-related requests
• Prepared shipments, including packing lists and basic shipping documentation

Education

• Associate Degree or equivalent experience (Logistics / Business / Electronics preferred)

Physical Demands

• Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. The position also involves periods of standing and walking during client visits and events.
• Able to lift up to 30 lbs
• Comfortable standing and walking during warehouse operations
• Hands-on physical work, including packing and loading