Service Billing Coordinator

About the role

Sciens Building Solutions is seeking a Part Time Service Billing Coordinator to join their team. This role involves managing billing processes and providing support with general finance and administrative tasks.

Responsibilities

• Generate and process invoices for products/services provided to clients and customers.
• Collaborate with various departments to ensure seamless workflow and customer service.
• Ensure accurate billing information and rates are used for each transaction.
• Reconcile billing records with financial systems to maintain consistency and accuracy.
• Address billing-related inquiries from clients, resolving issues in a timely and professional manner.
• Prepare and submit quarterly pricing updates using Excel for NY State Contract jobs.
• Track and report M/WBE subcontracting and spending to meet contract goals, and manage monthly reporting requirements, including compliance documentation.
• Use the NYS Contract System (NYSCS) to submit utilization reports.
• Review client purchase orders to ensure invoicing accuracy and acceptance.
• Reconcile monitoring statements with issued vendor and customer billing.
• Aid in compiling data for financial reports and other administrative purposes.
• Review booking documents and set up new monitoring and service agreements accurately and on time in the ERP system.
• Manage incoming phone calls, directing them to the appropriate departments or individuals.
• Provide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members.
• Facilitate effective communication within the organization, ensuring messages are relayed accurately and promptly.
• Aid in various administrative tasks such as filing, data entry, and record maintenance.

Requirements

• High school diploma or equivalent.
• Proven experience as a billing clerk, administrative assistant, or in a similar role.
• Familiarity with billing software and financial systems is preferred.
• Proficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email).
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• An attention to detail and high level of accuracy in work.
• Able to handle multiple tasks efficiently and meet deadlines.
• Demonstrated customer service skills and professionalism.
• Discretion in handling confidential information.
• Familiarity with government contracts or compliance reporting with M/WBE programs is a plus.

Qualifications

The ideal candidate should possess strong communication skills, be proficient in administrative duties, and have a keen eye for accuracy and efficiency.

Skills

• Strong communication skills.
• Proficiency in administrative duties.
• A keen eye for accuracy and efficiency.

Benefits

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Professional career development opportunities.
• Tuition reimbursement.