Parts/ Service Coordinator

What You'll Be Doing

As a Parts/Service Coordinator, you will work for a world-class dealership parts department maintaining the good order of the shipping and receiving records and work area.

• Maintaining accurate reports of items shipped and received
• Shipping and receiving of parts/tools and accessories according to established guidelines and procedures
• In-store customer service
• Stocking duties according to established guidelines and procedures
• Must possess strong attention to detail
• Keeping parts department/tool room and warehouse organized, clean and orderly
• Maintain a safe and efficient work area
• Perform bin counts and monitor inventory
• Pickup and delivery of parts outside of the store
• Work closely with technicians and service writers
• Perform building, vehicle and crane inspections
• Aid with monitoring shortages, expediting processes, damaged goods return and replacement, and core/warranty returns

Qualifications

• High integrity
• Loyal team player
• Excellent communicator, both written and verbal
• Organized, highly motivated, ability to multi-task effectively
• The ability to provide robust customer service to internal and external customers
• Must be motivated and be able to work independently and diligently
• Good customer service and communication skills
• Have and maintain a clean driving record
• Able to work flexible hours; some Saturday hours may be included
• High school diploma or equivalent
• Intermediate data entry/keyboarding skills required

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and a telephone.
• Specific vision abilities required by this job include close vision requirements (i.e. having the visual acuity to read words and numbers on the computer screen and on paper.)
• Hearing ability sufficient to communicate with others in person or over the phone
• Ability to lift, push, pull or carry items weighing upwards of 75 lbs
• Ability to reach, stoop, kneel, and bend as needed

What's Preferred

• Forklift certified helpful
• Shipping and receiving or warehouse experience is helpful