Senior Vice President, Commercial Operations & Cross-Sell Execution Manager

Role Summary

The SVP, Commercial Operations & Cross-Sell Execution Manager is a key execution role within the Commercial Hub, focused on advancing BNY’s commercial priorities by helping translate enterprise growth themes into practical cross-sell motions, sales routines, and execution support across the global sales and coverage organization.

Drive 1BNY and Cross-Sell Execution

• Support the execution of the 1BNY cross-sell initiative and broader commercial collaboration priorities across businesses, platforms, and coverage teams.
• Help translate cross-sell priorities into practical workflows, sales motions, engagement models, and tracking mechanisms.
• Partner with GTM Strategy, Commercial Hub leadership, and business counterparts to identify priority cross-sell opportunities and support execution against them.
• Cook up recurring cross-sell reviews, action tracking, and follow-up to ensure shared initiatives are operationalized and progressed.
• Help create greater visibility into cross-platform selling activity, pipeline development, client engagement, and execution barriers.
• Support the development of practical tools, templates, and routines that make it easier for coverage and business teams to collaborate on client opportunities.

Support Commercial Sales Plays and Campaign Execution

• Coordinate sales plays and commercial campaigns tied to integrated solutions, platform selling, and priority client opportunities.
• Partner with marketing, product, business, and coverage teams to support consistent messaging and execution around cross-sell priorities.
• Track campaign progress, surface execution gaps, and help ensure sales plays translate into measurable pipeline and client engagement activity.
• Support the creation of simple, field-ready materials that help teams understand the client opportunity, value proposition, next best actions, and ownership model.

Strengthen Sales Rhythm and Commercial Governance

• Run and improve recurring sales rhythm forums tied to 1BNY, cross-sell, and commercial collaboration priorities.
• Support governance forums, working groups, recurring reviews, and operating touchpoints with clear agendas, outputs, owners, and follow-through.
• Partner with hub and business stakeholders to ensure meetings are action-oriented and connected to commercial outcomes.
• Help create a more consistent operating cadence for tracking progress, escalating issues, and reinforcing accountability across teams.

Translate Strategy into Field Execution

• Work with GTM Strategy and Commercial Hub leadership to convert strategic priorities into executable commercial plans.
• Support implementation of segment, country, market, and client growth priorities through practical coordination across stakeholders.
• Help identify what is needed to move from strategic alignment to actual sales activation, including data, ownership, communications, routines, and field enablement.
• Bring a pragmatic, execution-oriented lens to cross-functional initiatives, helping teams make decisions and move work forward.

Improve Cross-Sell Infrastructure and Visibility

• Support foundational operational needs that enable more effective cross-sell execution, including client taxonomy, revenue routing inputs, opportunity tracking, sales reporting, and related commercial data.
• Help identify friction points that limit collaboration across businesses or reduce transparency into cross-platform opportunities.
• Partner with relevant teams to improve visibility into client opportunities, revenue potential, ownership, next steps, and outcomes.
• Contribute to scalable operating practices that make cross-sell activity easier to manage, measure, and repeat.

Support Voice of Client and Client Feedback Loops

• Support Voice of Client and CSAT-related work where it connects to commercial growth, cross-sell opportunities, and client relationship expansion.
• Partner with stakeholders to connect client feedback to sales plays, relationship opportunities, service improvements, and product/platform follow-up.
• Support client health, relationship mapping, and feedback-loop activities that improve commercial decision-making.

Partner Across the Commercial Organization

• Build strong working relationships with Commercial Hub partners, business operations teams, coverage leaders, enablement teams, and other stakeholders.
• Serve as a collaborative execution partner who helps connect priorities, clarify ownership, track progress, and remove barriers.
• Gather feedback from stakeholders and help improve how the Commercial Hub supports cross-sell and commercial execution.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn Here’s a Few Of Our Recent Awards America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

• Highest competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• Access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Equal Employment Opportunity/Affirmative Action Employer

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. We strive to create a diverse and inclusive workplace where everyone feels valued and respected.