Senior Specialist - Program & Project Management

About the role

Work with business stakeholders and users to understand processes, pain points, and needs for your assigned area. Translate business needs into clearly scoped, well-documented requirements with measurable outcomes. Author BRDs that capture current-state processes and workflows, the future-state vision, and the changes needed to get there, leaving no ambiguity for engineering or stakeholders. Maintain the roadmap and backlog for your area against priorities set with the CSP product lead.

Responsibilities

• Partner with DT/CCX engineering counterparts to explain requirements, answer questions during build, and keep delivery on track.
• Track milestones, dependencies, and status across your initiatives, and keep them current and visible at all times.
• Surface risks and blockers early, and work with the right teams to resolve them.
• Build the UAT approach for your area: recruit testers, write detailed test cases, and lead UAT execution end-to-end.
• Coordinate release communications so CEG users and