Security Shift Supervisor - 2nd Shift
Securitas Security Services USA, Inc. · Hagerstown, MD · 1 wk ago
On-siteInformation Technology$21.56/hrFull-time
Responsibilities
- Maintain access control by observing employee entry and exit using X-ray, wanding, and badging procedures.
- Monitor CCTV systems.
- Communicate effectively via radio.
Requirements
- Able to sit, stand, and walk for extended periods.
- Strong verbal and written communication skills required.
- Professional demeanor required; use of personal electronics/cell phones while on duty is prohibited.
- Prior leadership experience required.
- Computer proficiency required.
Qualifications
- High School Diploma or G.E.D.
- Minimum 2 years of security experience, and/or prior law enforcement, corrections, or military experience.
- Minimum 2 years of experience in retail preferred.
Skills
- Knowledge of security operations with an emphasis on patrol, inspection and response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Courteous telephone manner.
- Ability to adapt to various sites and changes in post procedures.
- Ability to write routine correspondence, including logs and reports.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Benefits
- Retirement plan.
- Employer-provided medical and dental coverage.
- Company-paid life insurance.
- Voluntary life and disability insurance.
- Employee assistance plan.
- Securitas Saves discount program.
- Paid holidays.
- Paid time away from work.
Pay
$21.56 (Supervisor rate) per hour & $19.24 (Security Officer rate) per hour.
Schedule
Sunday through Thursday, 4:00 PM – 12:00 AM.
Essential Functions
- Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).
- Acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed.
- Notifies proper authorities and client in emergency situations.
- Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
- Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
- Aids in the submission of payroll and personnel information to the company as designated.
- Ensures adequate coverage of all posts and positions.
- Prepares, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- In accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
- May perform the duties of a Security Officer in accord with post orders and company policy.