Security Shift Supervisor - 2nd Shift

Pay

$22.50 per hour

Schedule

Second shift, Monday – Friday

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); ensures post orders are followed, rounds completed, required reports filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and assignment details with subordinates.
• Assists in submission of payroll and personnel information to the company as designated.
• In conjunction with company management ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that security requirements are met and to provide quality customer service.
• Performs supervisory duties per company policies and state/federal law, which may include interviewing, orienting, training employees; planning, assigning, directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making hiring and termination recommendations.
• May perform duties of a Security Officer in accordance with post orders and company policy.

Requirements

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform essential functions.
• Minimum 2 years of experience in retail preferred.
• 1 year management experience.
• Security experience required.
• Driver Certification required.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Ability to handle multiple tasks concurrently.
• Keyboarding, basic computer usage, and operating controls.
• Seeing, hearing, speaking and writing clearly to communicate, observe, report incidents, and direct others.
• Frequent sitting, standing, walking (may involve stairs, inclines, uneven terrain) for long periods.
• Occasional reaching, stooping, kneeling, crouching, crawling.
• Frequent lifting/moving up to 10 pounds; occasionally up to 25 pounds.
• Close vision, distance vision, ability to adjust focus.
• Regular use of vehicle for performance of duties; may be required to perform stressful physical activity; may work in inclement weather or environments requiring protective gear and awareness of personal safety.
• May be exposed to or required to handle sensitive and confidential information.

Skills

• May be required to hold and continue to meet requirements for any applicable state, county and municipal license for Security Officers.
• Knowledge of security operations with emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, with ability to interact effectively with clients, at various social levels and across diverse cultures.