Security Shift Supervisor - 2nd Shift

About the role

Second shift, Monday – Friday. Wage: $22.50 per hour. Driver certification required. One year of management experience and security experience required.

Essential Functions

• Supervises Security Officers, Lead Officers, and other assigned personnel to ensure post orders are followed, rounds are completed, and required reports are filed; notifies authorities and client in emergencies.
• Coaches and disciplines personnel as appropriate; seeks guidance from company management; meets with employees and documents actions.
• Trains Security Officers and other personnel; reviews post orders and assignment details with subordinates.
• Assists in submission of payroll and personnel information as designated.
• Ensures adequate coverage of posts and positions in conjunction with company management.
• Prepares, files, and submits required reports.
• Inspects posts and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives to confirm security requirements are met and to provide quality customer service.
• Performs supervisory duties including interviewing, orienting, training, planning, assigning and directing work, coaching, appraising performance, disciplining, addressing complaints, resolving problems, and making hiring and termination recommendations, in accordance with company policies and applicable laws.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

Education/Experience

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Minimum 2 years of experience in retail preferred.

Competencies

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Working Conditions

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under urgency and pressure.
• Exposure to stressful situations, such as challenging individuals in or approaching unauthorized areas.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
• Directing and disciplining staff in a positive manner.
• May be required to work overtime without advance notice.
• Required ability to handle multiple tasks concurrently.
• Keyboarding, basic computer usage, and operating controls.
• Seeing, hearing, speaking and writing clearly to communicate with employees and clients, observe and report incidents, and direct others.
• Frequent sitting, standing, and walking for long periods; may involve climbing stairs and walking on inclines and uneven terrain.
• Occasional reaching, stooping, kneeling, crouching and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.
• Regular use of vehicle for performance of duties.
• Occasional performance of stressful and physical activity.
• Exposure to inclement weather or work environments requiring protective gear and awareness of personal and others’ safety.
• May be exposed to or required to handle sensitive and confidential information.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
• Availability of accessing earned wages on a daily basis prior to payday; restrictions and fees may apply; certain waiting periods may also apply
• Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements
• Benefits may differ for union members