Security Shift Supervisor - 2nd Shift
Securitas Security Services USA, Inc. · Columbus, OH · 1 mo ago
On-siteInformation Technology$22.5/hrFull-time
About the role
Security Shift Supervisor position on Second shift, Monday - Friday. Requires 1 year of management experience and security experience.
Responsibilities
- Supervise Security Officers, Lead Officers, and other personnel at client site(s); ensure post orders are followed, rounds are completed, and reports are filed.
- Notify proper authorities and client in emergency situations.
- Coach and discipline personnel; document actions and seek advice from company management as needed.
- Train Security Officers and other personnel; review post orders and assignment details.
- Assist in submitting payroll and personnel information to the company.
- Ensure adequate coverage of all posts and positions in conjunction with company management.
- Prepare, file, and submit required reports.
- Inspect posts and meet with subordinates to outline tasks and responsibilities.
- Meet with client representatives to ensure security requirements are met and provide quality customer service.
- Carry out supervisory duties including interviewing, orienting, training, planning, assigning, and directing work; coaching, appraising performance; disciplining; addressing complaints; and making hiring and termination recommendations.
- May perform the duties of a Security Officer in accordance with post orders and company policy.
Requirements
- High School Diploma or G.E.D.
- 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
- Minimum 2 years of experience in retail preferred.
- Must hold and continue to meet requirements for any applicable state, county, and municipal license for Security Officers.
Competencies
- Knowledge of security operations with an emphasis on patrol, inspection, and response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Courteous telephone manner.
- Ability to adapt to various sites and changes in post procedures.
- Ability to write routine correspondence, including logs and reports.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and across diverse cultures.
Working Conditions
- Requires maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under urgency and pressure.
- May be exposed to stressful situations, such as challenging individuals in or approaching unauthorized areas.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
- Directing and disciplining staff in a positive manner.
- May be required to work overtime without advance notice.
- Required ability to handle multiple tasks concurrently.
- Keyboarding, basic computer usage, and operating controls.
- Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others.
- Frequent sitting, standing, and walking for long periods; may involve climbing stairs and walking on uneven terrain.
- Occasional reaching, stooping, kneeling, crouching, and crawling.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Regular use of vehicle for performance of duties.
- May be required to perform stressful and physical activity.
- May be exposed to inclement weather or work in environments requiring protective gear and awareness of personal safety.
- May be exposed to or required to handle sensitive and confidential information.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Availability of accessing earned wages on a daily basis prior to payday (restrictions and fees may apply; certain waiting periods may also apply)
- Paid time away from work may be available through a combination of vacation and sick time or under a PTO policy, depending on local requirements
- Benefits may differ for union members
Pay
$22.50 per hour
Driver Certification
Required.