Seasonal Tasting Room Support Associate - Sterling

About the role

Set-up and host wine tastings and tours for guests
Provide world class customer service to site visitors
Assist in events, private dinners and various site activities
Assist with restocking, inventory, wine packing and floor upkeep
Register operations, retail sales and wine club promotions
Follow site policies and procedures
Complete projects and other duties as directed by Retail Sales Manager.

Requirements

• You must be 18 years of age
• You have some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• You have strong presentation skills with the ability to relay knowledge of wines and wine production
• You are dynamic with a positive attitude
• You have a clean professional appearance, and you excel at teamwork and interactions
• Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• Must be able to lift 50 lbs. (a case of wine)
• Wine industry and/or tasting room experience is highly desired but not required

Qualifications

• This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Skills

• Customer service skills
• Presentation skills
• Knowledge of food and wine
• Knowledge of the wine industry
• Knowledge of Napa and Bay Area restaurants

Benefits

• Flexible schedule
• Rewards and discounts
• Health and wellbeing initiatives

Pay

• Base pay: Hourly rate ranges from $17.79 to $22.12 per hour, based on experience, skills, role scope, location, and business needs
• Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance
• Estimated on-target earnings: $19.57 to $24.33 per hour, based on base pay plus target DSIP at target performance (where applicable)
• Tips: Tips are paid by customers and vary by location, shift, and customer volume
• Actual compensation will be determined based on factors including, but not limited to, candidate experience, skills, internal equity, geographic location, and applicable employment laws
• This role will be eligible for an annual bonus as well as a comprehensive benefits package

Schedule

• This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Benefits

• Flexible schedule
• Rewards and discounts
• Health and wellbeing initiatives

Pay Transparency Disclosure

• Base pay: Hourly rate ranges from $17.79 to $22.12 per hour, based on experience, skills, role scope, location, and business needs
• Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance
• Estimated on-target earnings: $19.57 to $24.33 per hour, based on base pay plus target DSIP at target performance (where applicable)
• Tips: Tips are paid by customers and vary by location, shift, and customer volume
• Actual compensation will be determined based on factors including, but not limited to, candidate experience, skills, internal equity, geographic location, and applicable employment laws
• This role will be eligible for an annual bonus as well as a comprehensive benefits package

How to apply

If you're interested in this role, please apply today. Treasury reserves the right to modify the range in the future.