Seasonal Tasting Room Associate - BV

About the role

Set-up and host wine tastings and tours for guests
Provide world class customer service to site visitors
Assist in events, private dinners and various site activities
Assist with restocking, inventory, wine packing and floor upkeep
Register operations, retail sales and wine club promotions
Follow site policies and procedures
Complete projects and other duties as directed by Retail Sales Manager.

About you

• You must be 21 years of age
• You have some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• You have strong presentation skills with the ability to relay knowledge of wines and wine production
• You are dynamic with a positive attitude
• You have a clean professional appearance, and you excel at teamwork and interactions
• You have knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• You must be able to lift 50 lbs. (a case of wine)
• Wine industry and/or tasting room experience is highly desired but not required

Why you’ll love it here

Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE. We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development. We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives.

Pay, Benefits and Schedule

Pay Transparency Disclosure: Base pay: Hourly rate ranges from $22 to $24 per hour, based on experience, skills, role scope, location, and business needs. Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance. Incentive pay is not guaranteed. Estimated on-target earnings: $24.33 to $26.97 per hour, based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance, hours worked, and role classification. Tips: Tips are paid by customers and vary by location, shift, and customer volume. Tips are not guaranteed.

How to apply

If you don’t want to miss out, apply today.