Seasonal Tasting Room Support Associate - Sterling

About the role

Sterling Vineyards is seeking a Seasonal Tasting Room Support Associate with a background in customer service, attention to detail, and a passion for creating exceptional guest experiences. Key responsibilities include:

• Set up and host wine tastings and tours for guests
• Provide world-class customer service to site visitors
• Aid in events, private dinners, and various site activities
• Assist with restocking, inventory, wine packing, and floor upkeep
• Register operations, retail sales, and wine club promotions
• Complete projects and other duties as directed by the Retail Sales Manager

About you

• Must be 18 years of age
• Some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• Strong presentation skills with knowledge of wines and wine production
• Dynamic with a positive attitude
• Clean professional appearance, excellent teamwork, and interactions
• Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• Must be able to lift 50 lbs. (a case of wine)
• Wine industry and/or tasting room experience is highly desired but not required

Why you’ll love it here

At Treasury Wine Estates, we believe in bringing our whole selves, being courageous, and delivering together. We offer a range of benefits including flexibility, rewards and discounts, and health and wellbeing initiatives. Learn more about our culture and commitment to diversity and inclusion.

Pay, Benefits, and Schedule

• Base pay: Hourly rate ranges from $17.79 to $22.12 per hour, based on experience, skills, role scope, location, and business needs.
• Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance.
• Estimated on-target earnings: $19.57 to $24.33 per hour, based on base pay plus target DSIP at target performance (where applicable).
• Tips: Tips are paid by customers and vary by location, shift, and customer volume. Tips are not guaranteed.
• This role is eligible for an annual bonus as well as a comprehensive benefits package.

Contact Information

To apply, visit www.apply.tweedirect.com/jobs/12345. For any assistance or questions, contact recruitment@tweglobal.com quoting the job title and reference number.