Seasonal Tasting Room Support Associate - Beringer

About the role

Beringer is looking for a Seasonal Tasting Room Support Associate with a background in customer service, a good eye for detail, and a passion for fostering a wonderful experience for every guest.

Responsibilities

• Set up and host wine tastings and tours for guests
• Provide world-class customer service to site visitors
• Aid in events, private dinners, and various site activities
• Assist with restocking, inventory, wine packing, and floor upkeep
• Register operations, retail sales, and wine club promotions
• Complete projects and other duties as directed by the Retail Sales Manager

Requirements

• Must be 18 years of age
• Some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• Strong presentation skills with the ability to relay knowledge of wines and wine production
• Dynamic with a positive attitude
• Clean professional appearance, excellent at teamwork and interactions
• Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• Must be able to lift 50 lbs. (a case of wine)
• Wine industry and/or tasting room experience is highly desired but not required

Qualifications

• Working on weekends (Friday, Saturday, and Sunday), some holidays, and evenings

Skills

• Customer service skills
• Presentation skills
• Knowledge of food and wine
• Knowledge of the wine industry
• Knowledge of Napa and Bay Area restaurants

Benefits

• Flexible schedule
• Rewards and discounts
• Health and well-being initiatives

Pay

Base pay: Hourly rate ranges from $17.79 to $22.12 per hour, based on experience, skills, role scope, location, and business needs.

Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance.

Estimated on-target earnings: $19.57 to $24.33 per hour, based on base pay plus target DSIP at target performance (where applicable).

Actual earnings vary based on site performance, hours worked, and role classification.

Tips: Tips are paid by customers and vary by location, shift, and customer volume. Tips are not guaranteed.

This role will be eligible for an annual bonus as well as a comprehensive benefits package.

Contact Information

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