Tasting Room Associate

Responsibilities

• Provide a welcoming atmosphere and unique tasting experience to all guests
• Describe wines, winemaking techniques, and winery history
• Effectively suggest and sell wine
• Encourage wine club sales and promote membership
• Communicate with a diverse clientele
• Create a memorable experience for customers
• Accurately handle routine purchasing transactions, including operating cash register and accounting of daily sales; processing returns, discounts, etc.
• Provide general tourist information and assist guests as local concierge
• Stock both wine and non-wine items
• Assist with hospitality special events
• Knowledge and maintenance of POS system
• Display sound judgment and problem solving when issues arise
• Communicate clearly, respectfully and in a timely manner with employees and manager
• Follow all company, state and federal policies and laws

Requirements

• 2 years’ customer service experience
• Hospitality driven individual
• 1 year sales experience
• Must be 21 years of age with current Washington State LCB Class 12 mixologist permit
• Demonstrated sales ability
• Ability to stand, walk, and talk for lengthy periods of time
• Flexible schedule including weekends and occasional evenings
• Ability to understand and accurately follow written and verbal instructions
• Strong problem solving skills and sound judgment
• Demonstrate strong communication skills
• Positive and engaging attitude
• Ability to lift items up to 40lbs

Qualifications

Wine knowledge is a plus but not required

Skills

Not specified

Benefits

Benefit Eligible Employees are automatically enrolled in three (3) company paid plans: $30,000.00 Basic Employee Life & AD&D Insurance Long Term Disability Employee Assistance Plan

Pay

$30,000.00

Schedule

Flexible schedule including weekends and occasional evenings