Tasting Room Associate

Tasting Room Associate

Hampton Lumber is seeking a friendly, energetic, and passionate Tasting Room Associate to join our winery team. The ideal candidate will provide exceptional customer service to guests visiting our tasting room, guide them through wine tastings, and ensure a memorable and enjoyable experience.

• Passion for wine
• Knowledge of product offerings
• Warm, engaging personality

Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost-effective co-pays and deductibles
401(k) with 5% annual company contribution and generous company matching contributions vested over three years
Paid time off, including eight paid holidays
Opportunity to earn bonuses
Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
Opportunities for paid training to support career advancement and personal development

Perform daily operations in the tasting room, including but not limited to:

• Hosting visitors telling the Studio and tenant winery stories
• Serving wine
• Selling wine club
• Completing wine sales

Maintain a clean work environment, including cleaning tables & glassware after visitor departure, daily cleaning tasks and overall care for a welcoming, clean tasting room

• Previous customer service or hospitality experience preferred
• Experience in the wine industry plus
• Basic knowledge of wines, wine regions, and wine-tasting techniques
• Willingness to learn more about the winery’s offerings

Skills:

• Excellent communication skills, both verbal and written
• Ability to engage and build relationships with guests

Physical Requirements:

• Ability to stand for long periods
• Ability to lift up to 40 lbs
• Work in varying weather conditions (if applicable to outdoor tasting areas)

Availability:

• Flexible schedule, including weekends and holidays

Qualifications

Previous customer service or hospitality experience is preferred. Experience in the wine industry is a plus.

Benefits

Company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost-effective co-pays and deductibles
401(k) with 5% annual company contribution and generous company matching contributions vested over three years
Paid time off, including eight paid holidays
Opportunity to earn bonuses
Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
Opportunities for paid training to support career advancement and personal development

Skills

• Excellent communication skills, both verbal and written
• Ability to engage and build relationships with guests

Physical Requirements

• Ability to stand for long periods
• Ability to lift up to 40 lbs
• Work in varying weather conditions (if applicable to outdoor tasting areas)

Availability

• Flexible schedule, including weekends and holidays