Scheduling Assistant

About the role

This position is responsible for scheduling surgical cases for a busy medical group, providing professional customer service, and working in a fast-paced environment while gathering required insurance and patient demographic information. The role requires independent, sound judgment in a medical business office setting.

Responsibilities

• Book, coordinate, and reschedule patient appointments as needed
• Update and maintain daily schedules for field technicians
• Ensure all cases are covered
• Maintain and update current information on schedules to ensure patients are scheduled properly
• Actively communicate with field personnel and management as needed

Requirements

• High School degree
• At least 6 months of experience in a general office environment
• Minimum 1 year of work experience in customer service